Module information




Managing Conflict (Credit: 2 or 3 hours)

Average equivalent

ECTS 4 or 5


This course is a study of the effective management of conflict, particularly in the church. Drawing from Scripture and contemporary Christian and leadership literature, it explores the dimensions of conflict and trains students in identifying sources of conflict, effective methods of communication, and approaches to conflict resolution. Students learn strategies for managing and reducing conflict while increasing their understanding of how churches, organizations, and leaders can grow during conflict.

Mode of Study

Lecture Video (in progress) Student interaction Professor of Record Interaction Hands on


100 objective multiple choice questions Online or pencil and paper Project Collateral Reading Assignment (for 3 (USA) credit courses Student Learning Requirement Passmark 70% Course Objectives Upon completion of this course, you should be able to: 1. Understand the complexity and intricacies of conflict that seem to be a part of every church organization. 2. Apply the principles of managing conflict to various church groups as well as the whole congregation, allowing them to function in the manner God intends. 3. Lead a church in the process of resolving conflicts of varying size and consequential influence. 4. Interpret scriptural instructions as a leader charged to guide a group of Christians in harmonious practical living and ministry. 5. Instruct church members in the art of working together to accomplish biblical goals for the advancement of God’s kingdom. 6. Grow personally in the process of managing conflict of small, medium, and large consequences. 7. Teach and implement the relational aspects of the church as it relates to managing conflict. 8. Analyze and summarize biblical principles to manage group and interpersonal conflict. 9. Reduce conflict through organizational improvements, team-building processes, and the process of managing change


You will use Managing Conflict, an Independent-Study Textbook by Ronald I. Sommers, as both the textbook and study guide for the course. The Holy Bible is also required. Bible quotations in the Independent-Study Textbook are from the English Standard Version (ESV) unless otherwise noted. If you are enrolled in this course for three credits, the third credit will be earned by completing a collateral reading assignment (CRA). Instructions for completing the CRA are in the Essential Course Materials. The CRA is based on the following textbook: Building Conflict Competent Teams by Craig E. Runde and Tim A. Flanagan Some assignments require you to access the Global University Library website or other academic sources. Instructions for accessing the Library website are provided in the Undergraduate Writing Assignment Guidelines (UWAG) in the Essential Course Materials. The Global University Undergraduate Form and Style Guide defines the form, style, and documentation system for completing undergraduate writing assignments. The guide can be downloaded for free from A print version may be ordered from your enrollment office. * The resources information is may change when courses are revised and updated. The study guide resource information will always be the correct information.



MQF Level 6 Qualification

230 ECTS Credits


Grading Rubric

97 - 100 93 - 96
A+ A
90 - 92
87 - 89 83 - 86
B+ B
80 - 82 77 - 76 73 - 76
B- C+ B
70 - 72 67 - 69 63 - 66 60 - 62
C- D+ D C
0 - 59
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